Last Updated: August 2026
At Marrakech Bicyclists, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or booking one of our tours.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you make a booking or contact us, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Booking Details
- Preferred Tour Date & Time
- Number of Participants
- Any additional information you voluntarily provide
We may also collect basic technical information such as:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
2. How We Use Your Information
Your information is used to:
- Confirm and manage your booking
- Contact you regarding your reservation
- Respond to your questions or requests
- Improve our website and services
- Provide customer support
- Comply with legal obligations
We only collect the information necessary to provide our services.
3. Booking Information
When you submit a booking request, your information is securely received through our website.
We use your details only to process your reservation and communicate with you before and after your tour.
4. Payment Information
Marrakech Bicyclists does not collect online payment information through this website.
Payments are made in person on the day of the tour, unless otherwise agreed in advance.
5. Cookies
Our website may use cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
You can disable cookies through your browser settings if you prefer.
6. Google Analytics
We may use Google Analytics to better understand how visitors interact with our website.
Google Analytics collects anonymous information such as:
- Pages visited
- Time spent on the website
- Device type
- Country
- Browser
This information helps us improve our services and website experience.
7. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared:
- When required by law
- To protect our legal rights
- With trusted service providers that help us operate our business (only when necessary)
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
Although no website can guarantee absolute security, we continuously work to protect your data.
9. Data Retention
We keep your personal information only for as long as necessary to:
- Manage bookings
- Provide customer support
- Meet legal or accounting obligations
When no longer required, your information is securely deleted.
10. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Object to certain uses of your data
- Request a copy of your personal data
To exercise these rights, please contact us.
11. Third-Party Links
Our website may contain links to third-party websites such as:
- Google Maps
We are not responsible for the privacy practices of external websites.
12. Children’s Privacy
Our website is not intended for children under the age of 13 without parental supervision.
We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Marrakech Bicyclists
📍 Marrakech, Morocco
📧 booking@marrakechbicyclists.com